Delivery & Collections
Delivery
At Wood Green Timber Co. Ltd. we strive to bring you the best possible service when it comes to delivery.
Below is everything you need to know about our delivery service.
- Delivery Charges when fulfilled on one of our vehicles will be shown on the delivery page at checkout. The amount charged will depend on the value of our order and the location.
- Free Delivery is available on orders over £500.00 +VAT providing they are in the qualifiing zone.
- We deliver to the whole of London and the surrounding areas! If you require a delivery outside of our standard zones, you can call the office on 02088887777 for a bespoke quote . We've been as far as Plymouth and Manchester in recent years!
- Delivery Times are Monday - Friday, 7:30am - 4:00pm, and Saturdays 8:00am - 12:00pm. We are closed on Sundays. We can have an earlier delivery arranged if required (before 7:30am).
- We provide a Next Day delivery service if you place your order by 2:00pm and on occasion can provide a Same Day delivery service if within our 'Local' delivery zone. For our 'Non-local' delivery zones, orders placed after 2pm are likely to be within 48 working hours. This is completely subject to availability and not guaranteed. A member of our team will contact you should we have an issue with your devilery timescales.
- If placing your delivery on a Saturday or Sunday for a Monday AM slot, please note your delivery will be fulfilled at our earliest opportunity, we generally load Friday/Saturday for Monday AM - therefore if you place your order on Sunday morning, the likelihood is that your delivery will be fulfilled on our Monday PM slot, but we'll give you a call to keep you updated!
- All deliveries are Kerbside. We are NOT insured to take any products in to your residence and/or garden. If our driver is willing to provide this service, it is completely at your risk, we will not take responcibility for any damaged caused.
- Bulky deliveries made by our lorry loaded crane are also kerbside only. We are NOT insured to lift any materials on to a scaffold.
Click & Collect
We are proud to now offer a Click & Collect service for many of our products. This is available to select on the page of the item you'd like to buy, simply click 'Collection' instead of Delivery. You're also able to change this on the checkout page.
We offer 4 hour collection slots which are available 6 days a week: Monday - Friday 7:00am - 4:00pm and Saturdays 8:00am - 12:00pm.
We've made the process as easy as possible for you using the below steps.
- Place your order as normal, using the Collection option. You will recieve an order confirmation immediately by email.
- Depending on the time slot selected you can either come in straight away, or wait for your time slot to come into store.
- Come to the main counter in our Wood Green store with your order confirmation.
- One of our staff will locate or pick your order and help to load your goods in your vehicle.
Unfortunately this is service is only available at our Wood Green store but we are looking to expand to our Potters Bar store by the end of 2025.